FBG’s proprietary software, MyPortfolio is a service delivery management tool that contains the details of each facility, services performed and billing activity.
From this secure platform, assigned personnel are able to enter a work request that notifies FBG’s Customer Support Center. The status of this service request and associated billing activity can be viewed at any time, from anywhere. Within each query, information can be downloaded to compile trend results by site or by service. This data is used to not only manage the work, but also to manage costs, personnel and equipment.
Reports generated and viewed from MyPortfolio can be customized specifically for your organization based on the parameters you wish to monitor.
Use MyPortfolio to:
Create a service request
Review status of work requests
Access billing and service activity
Analyze billing and service trends