2024 Omaha District Employee if the Year: David Reynoso
FBG is proud to announce David Reynoso as 2024 Omaha District Employee of the Year. With three years at FBG, David has consistently gone above and beyond in every aspect of his role. His proactive approach, commitment to customer satisfaction and leadership qualities make him a standout for this recognition.
David has consistently demonstrated a strong desire to seek and accept additional job-related responsibilities. He is always the first to provide proactive feedback and solutions to customers, ensuring that their needs are met and exceeded. When tasked with overseeing a new account, Ag Processing, David not only delivered on expectations but surpassed them, earning a referral from the company for other locations. This speaks to his exceptional problem-solving skills and his ability to build trust with both customers and his team.
David’s ability to run accounts with minimal oversight speaks volumes about his integrity and work ethic. He has built strong relationships with customers who trust him to manage and lead the team. David takes charge when necessary and has covered multiple shifts for team members during absences. His dedication to ensuring that the job gets done right, with full transparency and reliability, has been instrumental in his success.
David’s most outstanding trait is his exceptional customer relations. He is always available to the customer, ensuring that their feedback is heard and addressed. He exercises excellent judgment, especially when completing work orders outside of regular hours. His ability to deliver the scope of work, while maintaining open communication with clients, ensures the cleanliness and safety of their spaces.
Allison F., a customer who has worked with David for over a year, attests to his professionalism and responsiveness, saying, “David is very friendly, yet also professional. We have good communication throughout the week, and he lets me know if there are any issues throughout the facility. David is very responsive. When something needs attention, I just let him know and he takes care of it right away.”
David has made a lasting impact not only on the customer but also on his team. He has built the confidence of the customer, team members and tenants at Ag Processing, ensuring that their space is consistently cleaned to the highest standards. His leadership and ability to independently manage the account, with support from operations for supplies and equipment, showcases his ability to run things smoothly and efficiently. In the spring of 2025, David will be participating in the Revela Basic Supervision course to further enhance his leadership skills.
David Reynoso’s ability to exceed expectations, maintain strong customer relations and take initiative on the job makes him an exemplary recipient for Omaha District Employee of the Year award. His dedication, integrity and leadership have not only benefited FBG but have also had a lasting positive impact on the customer. We are proud to recognize David for his exceptional contributions and continued success.