FBG 2024 Employee of the Year: Luis Jerez

With 19 years of commitment to FBG in Colorado Springs, CO, Luis Jerez stands as a shining example of hard work, integrity and adaptability. His dedication to his role, colleagues and clients, along with his positive influence, has earned him the well-deserved recognition as FBG’s 2024 Employee of the Year.

Throughout his time at FBG, Luis has consistently taken full ownership of the buildings he oversees. Whether it’s proactively engaging with clients to understand their needs or volunteering to take on additional responsibilities, Luis embraces every opportunity to excel. At various job sites, he has demonstrated his initiative by mastering specialized custodial skills, including floor and carpet cleaning procedures.

Luis’ loyalty and resilience shined brightly during a recent transition when the site he worked at for over ten years closed. Without hesitation or complaint, he embraced the challenge of adapting to two new locations. In a short time, Luis made a significant impact by improving the cleanliness of the new buildings, exceeding client expectations and maintaining the same pride and positivity he brings to all his work. His attitude during this change reflects his character and commitment to FBG.

“Luis consistently takes full ownership of the facilities at his job sites,” says Operations Supervisor Christopher Ray. “He is proactive in asking questions to understand the client’s needs and is always willing to take on extra tasks and responsibilities.”

At one of his current locations, Focus on the Family, evening events often limit access to certain areas. Luis has displayed creativity and flexibility by adjusting his work hours and altering his routine to ensure every space is thoroughly cleaned by the end of the night. His ability to adapt to challenges without compromising quality demonstrates his resourcefulness and dedication to meeting client needs.

Luis has expanded his skill set by learning to buff floors, apply wax and clean carpets. He pairs this technical expertise with excellent judgment, showing respect and mindfulness to those in the building, whether it be team members, customers or visitors. Luis is always willing to lend a helping hand, creating a welcoming environment for all.

Luis’ work ethic, positive attitude and willingness to guide and support others have solidified FBG’s presence at numerous sites. Luis is a stabilizing force that strengthens both his team and FBG as a whole.

Outside of work, Luis enjoys spending time outdoors, tending to his yard and lending a hand to his neighbors with tasks like yard work and snow removal. He is a proud father of six children and a grandfather to one. Two of his children, Zaida and Pablo Juarez, have followed in his footsteps and joined FBG, working alongside him for the past six years. Through his example, Luis has instilled in them a strong work ethic and a positive attitude.

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Luis’ most outstanding trait is his ability to inspire others. His positive attitude, dedication and willingness to go above and beyond motivate those around him to perform at their best. By leading through example, he fosters an environment of collaboration, growth and excellence. His 19 years of service are a testament to his loyalty and passion for making a difference—qualities that make him truly deserving of the FBG’s 2024 Employee of the Year award.