Steve is a great example of our commitment to quality service and continuous improvement. He is dedicated to his clients, known for his dependability and we’re proud of how he represents FBG. Steve gives credibility to the entire custodial field and is diligent about providing exceptional service.
For example, when FBG was selected by Unity Point Urgent Care, the team was challenged with constant finger prints on the glass doors. Steve took it upon himself to stop by the facility during the day, introduced himself to the client and looked at the frosted glass doors in the sunlight. He then saw clearly what he couldn’t see during the evenings. This extra effort helped Steve clean more effectively at night.
Prior to coming to FBG in 2011, Steve was in the retail industry, where he dealt with many different kinds of people on a daily basis. His background and experience has provided him with exceptional communication skills. No matter who Steve is speaking with, his positive attitude, undeniable work ethic, exceptional dedication and pride shines through with every action and word.