Category: Customer Service

Unity Point Occupational Health

FBG Cleaning Specialist Angela Gonzales cleans this Unity Point facility in Cedar Falls, IA. They have not had one closed day of service during the pandemic. The UP staff gave […]

Words of Appreciation

“Our teams are pulling in the same direction! I really appreciate your team! I’m trying to keep a side record for special mentions when this subsides. Thank you, FBG Team!” […]

Derecho Forms in Nebraska and Storms Iowa

When the Derecho, an inland hurricane with winds over 100 mph hit Cedar Rapids, Iowa in August, it left massive destruction in its wake including tangled power lines in the […]

Mailbag Monday — Week of October 19th, 2020

From: Greg Swaney, Sr., Deliver Facilities Leader, Johnson & Johnson, Colorado Springs, CO To: Judith Gonzalez-Diaz, Tanner Kilpatrick, Antionio Zapanta and Jerome Myrick, Colorado District  Thank you to for your immediate […]

Mailbag Monday — Week of September 14th, 2020

From: Jacob Farrell, Manager, Building Services & Operations, Omaha Public Power District, Omaha, NE To: Andy Petersen, FBG VP Strategic Accounts Thanks for the flexibility as we work to provide […]

Mailbag Monday — Week of August 24th, 2020

From: Pepe Alicea, Sr. Manager, Facilities, Space & Airborne Systems/L3Harris Technologies, Colorado Springs, CO  To: Terri Gogetap, FBG President & CEO  On behalf of L3Harris Technologies, I want to express my […]

Mailbag Monday — Week of August 17th, 2020

From: Stacy Lawson, Regional Manager, NSC for CenturyLink, Omaha & Des Moines  To: Jim Simmonds, FBG Vice President  I want to recognize Pat Carroll, Hector Peralta and Priscilla Ortega for […]

Healthcare in Iowa

FBG Cedar Rapids employees, Jamie Niemeyer and Lynsey Niemeyer, prepare to disinfect the new Davita Dialysis location in Fort Dodge. This is an FBG Level 2 disinfecting application (suspected contamination). […]

Mailbag Monday — Week of July 6th, 2020

From: Timothy Wooden Alorica, Omaha, NE To: Keya Brown, Operations Manager, Omaha District A special-heart felt “THANK YOU” for stepping up quickly to come to our site and taking care […]

Mailbag Monday — Week of June 29th, 2020

From: Larry Morris, Jr., US, Facilities Assistant, CACI To: Diane Barker, Market Manager, Rocky Mountain District Thank you for you sending Sam Albshara to us yesterday. He is a true […]